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More trust & direct communication when exchanging documents.
With PROOM, PROCAD creates a central platform for the exchange of documents, which can be used for cooperation between customers, partners and suppliers as well as for internal communication in large companies. Using PROOM, confidential documents can be shared quickly and securely. In a first project, Ergosign's task was to optimize the layout of the existing platform and to give the design a visual fine-tuning. In a second project, we also extended the platform functionally: with a comment area, PROOM now enables direct, document-related communication between users.
"Good ideas that get to the heart of the further development of our product's user interface - that is what makes our long-standing cooperation with Ergosign as a partner."
Since the PROOM platform is already successfully in use, one factor was of decisive importance for the re-brush of the design: the existing users. They should still be able to work with PROOM just as before after the update. This balancing act between the consideration of existing interactions and structures as well as the improvement of usability presented a special challenge.
In the second part of the project, in which we functionally extended the system, the seamless integration of the comment function into the existing user interface and into the users' workflows was essential.
All innovations should also meet the high demands of the PROCAD customer base.
Due to the long-standing cooperation with PROCAD, our UX designers were able to optimally incorporate their knowledge of the existing system and its users as well as their experience with the specific design guidelines into the design.
As an extension of the new functions which we developed, we not only designed a comment area, but also a download function, as well as the possibility to inform users by email about comments or changes to documents.
The existing design guidelines served as a basis and were supplemented by the new concepts during the course of the project.
The redesign of the platform is characterized by its clear layout. Large icons designed by Ergosign and the easy-to-read Slab-Serif font enable all users to quickly find their way around the platform and also give it a modern appearance.
In an on-site appointment, we first got a detailed picture of the requirements. During the course of the project, we were always in close contact with PROCAD. Thanks to the flexible cooperation and agile approach, we were able to carry out the project lean and efficiently.
PROCAD GmbH & Co. KG is a software manufacturer of platform solutions for the digitalization of medium-sized companies in the field of product and document lifecycle management. The Karlsruhe-based company has been on the market since 1985 and employs over 130 people. More than 600 technical companies are already successfully using PROCAD products for PDM, PLM and DMS. PROCAD is represented at 5 German locations and internationally in BeNeLux, Italy, Austria, USA and Switzerland.