For GROB, we has designed a user interface, which optimally supports both skilled and unskilled workers. In doing so, the system was deliberately designed so that the machine status is transparent at any time. Via the master computer, the skilled worker can automatically initiate transport orders and suggest a work sequence for the unskilled workers. A high user acceptance was created because an employee can take control and manually intervene at any time.
Versatility of the new pallet round storage system requires rethinking by the participating workers. The complexity increases, as a great number of the most different pallets circulate at the same time. Besides, an increased number of "unmanned" tasks are taken over by machines. The connection between man and machine must be therefore optimally interplayed, which can only be ensured by comprehensive user experience.
Knowledge about the users and usage context collected in the framework of the context interview was directly introduced in the wireframes of the initial concept. Through validation of the UI prototype, the design was defined in detail and transferred into a style guide. Thus, the basis for implementation of further applications was created.
Clear design focused on the essentials supported with modern animations and direct touch interaction ensure efficient exercising tasks by the user, with joy and without extensive training.
GROB is a family business employing more than 5,200 employees worldwide. The production plant manufactures state-of-the-art equipment for the mechanical engineering and automotive industry. Opting for high innovativeness and quality, GROB is a forerunner of the Industry 4.0 in Germany.
Michael Keidler, Project Manager Software GROB Group
"By working together with Ergosign, we have managed to create a fantastic user experience for operating our pallet storage system."