Ergosign webinar | May 16, 2024The energy sector in transition - digital customer experience as a game changer

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Customer experience as a decisive competitive advantage in the energy sector

Consumers expect reliable service with real added value from their energy providers. With a canceled energy price cap and rising sales tax on energy, an outstanding customer experience at every touchpoint is becoming the most decisive tool for retaining customers in the long term. After all, there are far more digital touchpoints than the traditional company website.

Digitalization opens up new ways of interaction between providers and customers. In our webinar, we will draw on our experience in the energy sector and share insights with you on how you can successfully meet these new challenges and opportunities.

The webinar will be in German on May 16, 2024, from 11 a.m. to 12 p.m.

Register now for the free webinar "The energy sector in transition - digital customer experience as a game changer"

May 16, 2024, from 11 a.m. to 12 p.m.

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Webinar "The energy sector in transition - digital customer experience as a game changer"

Who is the webinar interesing for?

The webinar aims specifically at digital marketing, digitalization, and IT professionals from the energy sector.

This webinar is relevant for anyone operating websites with portals, self-service functions, intranets, shops and seeking direct customer interaction. In addition, PowerCloud, Lima and ChargeCloud users are invited to benefit from the insights presented.

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Your webinar speaker

Markus Kühner, Managing Director at Ergosign, brings over 20 years of experience in user experience design. During his time at Ergosign, he has supported numerous clients from various industries in complex projects. His current focus is on advising companies from the energy sector on digitalization, development and strategy by designing tailor-made solutions and supporting their implementation.

Get to know Markus in person at the Digital Experience Conference on November 20, 2024. #DXC24

More about the Digital Experience Conference 2024
Markus Kühner, Managing Director at Ergosign, as a speaker at DXC23.