HyveDesk is an app that allows you to make workplaces, meeting rooms, and other work-related resources available for booking and manage them effectively. Through our back office, you can independently manage content such as photos, descriptions, and payment options.
Protecting your personal data is important to us. This privacy policy outlines how your data is collected, processed, and used when you use the HyveDesk app. As we continue to develop this app and introduce new technologies to enhance your experience, updates to this privacy policy may become necessary. We reserve the right to adjust this policy to reflect technological advancements or legal changes.
1. Information About Us as the Data Controller
The entity responsible for data processing under applicable data protection laws is:
Ergosign GmbH
Europaallee 20a
66113 Saarbrücken
Germany
Phone: +49 681 9884120
Fax: +49 681 98841210
Email: contact@ergosign.de
Data Protection Officer:
Marco Peters
Nextwork GmbH
Sophienstraße 20
80333 Munich
Email: datenschutz@nextwork.de
Contact Person for Data Protection Inquiries:
Anna-Lena Schnipp
Europaallee 20a
66113 Saarbrücken
Phone: +49 681 9598200
Email: annalena.schnipp@ergosign.de
2. Data We Process
HyveDesk is a blueprint solution for enabling a booking system within various organizations. Each instance operates with its own data storage setup. Ergosign GmbH merely provides the infrastructure, and responsibility for collecting and processing user data beyond what is described in sections a) and b) lies with the respective organization using the app.
Data Processed During Use of HyveDesk:
Depending on the features you use, the following data may be collected:
User Data: Username, email address, and password.
Booking Data: Booked resources, timeframes, and payment details.
Contact Requests: Data submitted via forms or emails, such as name, email address, and message content.
Note: Each instance of HyveDesk operates independently with its own data storage system. Responsibility for data processing lies with the individual organization using the app.
3. Purposes of Data Processing
Your data is processed for the following purposes: To enable use of the HyveDesk app. To handle inquiries and customer communication. To ensure technical security and improve our services.
4. Permissions
The app requires certain permissions to access features and data on your device. These permissions are necessary to enable specific functionalities (Article 6(1)(a) GDPR). Permission categories vary depending on the manufacturer. Please note that denying permissions may limit your use of some app features.
The app only requires basic permissions, such as internet connectivity via Wi-Fi or mobile data. Without an active network connection, the app will be largely non-functional. Permissions can be managed at any time through your device settings.
5. Push Notifications
The app sends push notifications if they are enabled by the organization using your app instance and if you have activated notifications in the app settings. Notifications are also subject to your device's system settings (Article 6(1)(a) GDPR). You can disable push notifications at any time in your device settings.
6. Legal Basis for Data Processing
Data processing is based on the following legal grounds:
Article 6(1)(b) GDPR: For the performance of a contract or pre-contractual measures.
Article 6(1)(f) GDPR: To protect our legitimate interests, such as improving functionality and security.
Article 6(1)(a) GDPR: Based on your consent, where provided (e.g., for marketing purposes).
7. Sharing Your Data
Personal data is only shared where necessary and legally permissible or required. For instance, this may occur with authorities or when a legal obligation exists.
8. Data Retention
Your data is stored only as long as necessary for the stated purposes. Statutory retention periods remain unaffected.
9. Your Rights
You have the following rights regarding your data:
Access: To know which data we process about you.
Correction: To rectify inaccurate data.
Deletion: To have your data deleted, unless retention is required by law.
Restriction: To limit how your data is processed.
Objection: To object to processing based on legitimate interests.
Data Portability: To transfer your data to another provider where processing is based on your consent or a contract.
To exercise your rights, please contact us using the details provided above.
10. Data Security
We implement technical and organizational measures to protect your data against unauthorized access, loss, or manipulation. These measures are regularly reviewed and updated.
11. Third-Party Data in the Back Office
If you use the HyveDesk back office to manage content or payment options, you are responsible for complying with data protection requirements for your end-users. We ensure that our data processing is GDPR-compliant.
12. Changes to This Privacy Policy
We reserve the right to modify this policy. The latest version is always available on our website.
Last Updated: December 5, 2024