UX

AT THE CENTER OF YOUR PRODUCT STRATEGY

Think – Make – Check. We create a future-proof strategy for your digital products, together with you.

STRATEGY FOR THE DIGITAL FUTURE

What user experience do your customers expect from your product? What are the technologies your customers will deal with in a few years? Already at the early stages of product development, we help you in taking and implementing sustainable decisions.

COLLABORATIVELY WITH LEAN UX

Our approach is a collaborative one and is based on proven design thinking methods as well as modern Lean UX approaches. In joint workshops we accurately summarize your visions by means of quick prototyping and lightweight validations, we reduce risks and pave the way for a successful product.

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"With Ergosign we have the ideal development partner, with which the balancing act [...] succeeds."

Peter Schmitz

Peter Schmitz

Manager
Buhl Tax Service GmbH

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FRESH IDEASScoping

We evaluate your solution and your competitors’ products. Thanks to our know-how we are familiar with UX trends and produce new ideas. Together, we identify the most risky assumptions and define a specific approach for your review.

GETTING TO KNOW USERSINSPIRATION

Together, we will develop a hypothesis about your customers and users. We define the different target groups and create user and buyer personas. With well-founded methods, such as focus groups, context analyses and diary studies, we validate our assumptions with the result of clear ideas about your target group.

UX Designer Lecture

FINDING SOLUTIONSSYNTHESIS & IDEATION

In joint workshops we create user story maps and “how might we” questions. This way we find your niche and provide you with valuable insight. Using design-thinking methods, in the first ideation phase we create initial design ideas and then discuss and evaluate these with you.

VISUALIZATION & TESTINGPROTOTYPING & VALIDATION

We create interactive prototypes for the most risky design assumptions. Your product receives its first face and it becomes more clear what it will look and feel like. This way we check how real users interact with the design and can identify the substance of our hypothesis.

Hypothesis

We believe [type of user] has a problem [doing something]. We can help them with [our solution].
We'll know if we're right if [change in metric].

FOCUS & PRIORITIZATIONMVP — Minimum Viable Product

The knowledge accumulated from the previous steps flows into the features for the minimum viable product (MVP), the first version of your product. In joint workshops we prioritize and develop a roadmap for the next releases. This way we identify with what USPs you can stand out from the competition and inspire your customers and users.

Make & CheckRelease Strategy

It is our aim to develop your product to market readiness as quickly as possible and to consistently improve it in short release cycles. We develop the MVP with our design and development services. Lean and agile, in close cooperation with your team. With appropriate user research methods, such as for example A/B tests, we measure the success under realistic conditions which allows us to draw conclusions for the further development.

Case Studies

GROB Group

GROB Group

SAP

SAP

STILL GmbH

STILL GmbH