We Shape Interaction

Our interdisciplinary team is really passionate in its endeavor to shape interaction to be effective, efficient and emotionally appealing to the end user. Our integrated design approach and our tried-and-tested classic or agile user-centered design life cycle are the essential prerequisites to master this challenge.

ERGOSIGN has supported us during the entire development process in a highly competent way. We are satisfied not only by the creative design provided, but also by the goal-oriented and precise communication with our development team.

Andreas Wocke, CEO IPETRONIK

How We Work
Process

Project Definition

We propose an action plan directly after our first contact and goal definition. We are happy to do this in the form of a personal presentation. Our guiding principle is the specification of working packages that take the budget and time schedule into consideration.

After agreement on the action plan, we present a quotation which lists all the phases with the corresponding outcomes, time required and costs.

Project Execution

The specific procedure depends on the type and scope of the services. The overall framework however is always our tried-and-tested user centered design process with either a classically sequential structure or a sprint-based one to fit agile development methods.

In all cases our regular reports on work in progress create complete transparency regarding time and costs.

Classic UCD Process

User centered design (UCD) is a method for the creation of user interfaces which incorporates the needs, capabilities and expectations of the end user throughout the whole development process.

Classic UCD Process

The conceptual and visual decisions are based on findings and experience in various fields such as cognition science, design and software development. 
The main aim is to create quick-to-learn and easy-to-use interactive products that provide users with optimal interaction and a satisfying user experience.
By integrating prospective users early on in the initial analysis as well as in the validation of the design we are able to tailor the particular technology to the users’ specific needs.

Agile UCD Process

Agile development models are becoming more and more popular, which changes the way user experience (UX) services are integrated into running projects. In various successful ventures, we have been able to prove that the classic UCD method can be combined very profitably with agile contexts by applying our integrative approach.

Agile UCD Process

User interface design in agile projects means that analysis, design, evaluation and specification have to be scaled down so that they can be conducted completely in just one sprint. 

For example, we integrate several informal light-weight tests into all sprints instead of conducting very extensive and formal usability tests based on broad prototypes.

Our experience shows that it is best not to cling to the rule NBDUF (No Big Design Up Front). Initial high-level design concepts and mockups are still essential in the agile UCD context. 

By this means it is possible to determine the basic direction of the project and to communicate it to all stakeholders, but without going into great detail too early.

Case Study CAS

CAS PIA was designed in an agile development process. (Read More)